Pendyffryn Medical Group at 9LG, Nant Hall Road, Prestatyn

Contacts

Phone:
+44 300 085 0001

Address:
9LG, Nant Hall Road, Prestatyn, Wales LL19 9RR

Web site:
nhsdirect.wales.nhs.uk

Categories:
Doctor  

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Reviews

• ★ ☆ ☆ ☆ ☆

  12.10.2018

  Wayne Harris
  I have a great deal of sympathy for NHS staff and understand the difficulties they face but this surgery is at crisis point and I fear a major incident is about to happen. It is impossible to get to see your assigned team doctor, difficult to get an appointment at all so you are forced to wait in line at the emergency service, whether or not you are an emergency. The staff are clearly frustrated at the situation. Many are kind and considerate but it also has to be said some are rude, patronising and unprofessional. You go to the doctor because you and sick and vulnerable so there is never any excuse for this behaviour. I am posting this not to vent anger or unduly criticise staff I genuinely believe something serious is about to happen. The surgery management team and the appropriate authorities need to listen to the public and act now before it is too late.

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